Beneficiaries of subsidized student meals are all persons with the student status who are studying at higher vocational colleges and higher education institutions in the Republic of Slovenia and are not in full-time employment or registered job seekers, do not perform economic, professional or agricultural activities or managerial functions as the sole or main occupation in accordance with relevant regulations for health care and health insurance and are not recipients of a pension, excluding recipients of a survivor's pension. Beneficiaries of subsidized student meals are also all students of foreign universities in the Republic of Slovenia which are studying within international exchange programs. They are subject to the same conditions as students studying at higher vocational colleges and higher education institutions in the Republic of Slovenia.«

1. Students from abroad are entitled to subsidized student meals in the Republic of Slovenia, if the study program of the educational institution in their home country allows mandatory traineeships abroad. A student from abroad must present a certificate or statement issued by the home educational institution before the start of the traineeship that the traineeship is mandatory or part of study commitments in the framework of international exchange programs. 
2. Students from abroad who take part in voluntary traineeships in the Republic of Slovenia are not entitled to subsidized student meals in the Republic of Slovenia.

On the basis of the law ŠOS obtains student status information from the Ministry of Education, Science and Sport (MIZŠ) for the purpose of establishing the eligibility for student meal system. If the status "V preverjanju" is displayed on your profile, you provided incorrect information at the time of registration or an error occurred on the Ministry’s page. In these cases, we suggest that you check that your personal information (EMŠO number) is correct and if so, contact your educational institution.

 

The status "Neaktiven" means that you have not prolong your eligability to subsidies during the transition of the academic years (between 30rd September and 1st October). 

There are two options to solve the problem:
1. In mobile application select in personal profile an option  "Dovolim podaljšanje"
2. On the website www.studentska-prehrana.si select in personal profile an option "Dovolim podaljšanje".

It means that you have arranged everything you need to use the subsidies without any problems.

 

It means that in accordance with the Student Food Subsidy Act, we exchanged data on beneficiaries with the MIZŠ - Ministry of Education, Science and Sport. The data show that you are not eligible for subsidized student meals.

Definition of beneficiaries:

"Beneficiaries of subsidized student meals are all persons with the status of a student who are studying at higher vocational schools and higher education institutions in the Republic of Slovenia and are not employed, do not perform economic, professional or agricultural activities or managerial functions as the only or main profession. on health care and health insurance and are not recipients of pensions, except recipients of survivors' pensions Beneficiaries of subsidized student meals are also all students of foreign universities who perform study obligations in the Republic of Slovenia within international exchange programs. are educated at vocational colleges and higher education institutions in the Republic of Slovenia. "

If you think that you are a beneficiary despite the warning, please contact one of the contacts listed:
- in the Mobile App - Pomoč in podpora - O nas
- at the bottom of the website www.studentska-prehrana.si

The process of entry into the system of Subsidized Student Nutrition is as follows:

First step is registration on the web page, you need to enter all needed information, read the general conditions and accept by clicking on »Next«/«Continue« button. Write down your application number, which is displayed in the upper part of the enrollment form and with it within 90 days of completing the application form online, PERSONAL go to your nearest office of Subsidized Student Nutrition (SŠP). You have to bring along personal document with photo, proof of the student status for the current academic year (index or an original certificate of student status) and your telephone. 
Registration in the system of Subsidized Student Nutrition can edit only the clerk at the office of Student Subsidized Nutrition (SŠP) and it is not available through the internet or postmail. With the clerk at the office of Student Subsidized Nutrition then both of you will verify and ensure the entered information accuracy. Then you have to choose the way how you will confirm your identity in Subsidized Student Nutririon offices, you can choose the phone (phone number - free or Student meals APP) or SIM card (non-contact chip card - you need to pay extra 15 €) 
The clerk will print for you, your activation code for access to internet reviewed the historical consumption and the current status of unused subsidies via the website.

You can prolong your eligibility to subsidies via the SŠP Mobile App or via the website www.studentska-prehrana.si in your personal profile by confirming that you want to use the right to SŠP in the coming year as well.

How to? 
1. In Mobile App select in personal profile an option "Dovolim podaljšanje"
2. On the website www.studentska-prehrana.si select in personal profile an option "Dovolim podaljšanje".

For a personal profile, you need a username (your e-mail that you provided when you first logged in) and a password that you set yourself.

If you have not created a personal profile, please contact one of the contacts listed:
- in the Mobile App - Help and support - About us
- at the bottom of the website www.studentska-prehrana.si

When you continue with first registration in one office of Student Subsidized Nutrition (SŠP), clerk will print your activation code for your personal account and access to internet rewieved the historical consumption and the current status od unused subsidies via the website. On the website you can found tab »Did you activate your account« (»Ste že aktivirali račun«). When you click on that tab, you have to input your mail address that you have already entered on application, activation code and in the last field verification code. If your entered information is accurate, your account will be activated. Now you have to set your password, wich you can use for LogIn into Web System and check your current status of unused subsidies. In case you lost the activation code, you can get it from "Log in" - "Did you activate your account?" tab. In order to get your activation code, write in you e-mail address, which you provided at the time of the login into the system and the activation code will be send to that address. 

To obtain a Non-Contact chip card you need to wait up to 5 working days, which means, that whitin 5 days (recommended 5th day) you need to go in the same office of Student Subsidized Nutrition (SŠP) where you already have been registered to system, or by arrangement. When you get the your card, you can use Subsidized Student Nutriotion which as a student belongs to you.

For one day you can use two subsidies and between two subsidies has to go through a period of 4 hours.

Beneficiaries for Subsidized Student Nutriotion can be every person with student status, in education of technical colleges and higher education institutions in the Republic of Slovenia, and are not employed, do not perform economic, professional or agricurtural activity or managers functions as the sole or main occupation in accordance with regulations of health care and health insurance and are not recipients of a pension, excepting the recipients of family pension. Beneficiaries for Subsidized Student Nutriotion is all student from foreign universities, which in Republic of Slovenia performing the academic liabilities within the framework of international exchange programs. They are subject to the same conditions as students who are studying of technical colleges and higher education institutions in the Republic of Slovenia.

During weekends you are able to use subsidies only in the restaurants that offer subsidized nutrition for weekends. You can see restaurants which offer subsidies during weekends in Restaurant list.

You can use Subsidy in any restaurant which offer Subsidized Student Nutrition, anywhere in Republic of Slovenia, regardless of the location of the study. List of restaurant is placed under tab “Restaurant list“.

Student who is a parent, monthly is entitled to 10 additional subsidized meals. That means for each child, but only for one of parents. You can edit specifically information at any office of Subsidized Student Nutrition (SŠP), where you need to bring along convenient proofs.

Students with special needs, because harder functional disability, are too entitled to 10 additional subsidized meals. You can edit specifically information at any office of Subsidized Student Nutrition (SŠP), where you need to bring along convenient proofs.

For the payment of student meals and identification with reference number 1808 (T-2 and HoT Mobile users 080 1808) do not pay any commissions to network operator or to company which has established a system of subsidized student nutrition.

A student who has Slovenian citizenship and studying abroad in Slovenia is not able to use subsidized food, because does not have student status. The rights to subsidized student nutrition can use abroad, where is studying. While foreign student pursuing studies in Slovenia may use from subsidized nutrition, because student during his study in Republic of Slovenia has student status.

Every day you can use 2 subsidies, but between two subsidies must be at least four hours gap. You can use subsidies between 07:00 and 22:00, every day.

For identification at using Subsidized Student Nutrition you can use only one of tools for identity confirmation - (telephone and Non-Contact chip card).

- Personal ID Card,
- Passport,
- Border Pass card,
- Driver Licence card,
- Weapon Registration Card,
- Certificate of Boatmasters,
- student card with photo.

For each student belongs main meal, and at least two parts of meal (salad and soup or fruits). Meal too contains  2dl of water.

Message »Cancellations due to communication problems« means that the transaction at using Subsidized Nutrition was not successful, so that your subsidy in this case has not been used and you can use it again.

In case you lost the activation code, you can get it from "Log in" - "Did you activate your account?" tab. In order to get your activation code, write in you e-mail address, which you provided at the time of the login into the system and the activation code will be send to that address. 

If you had lost or forgot your password you have to edit your logging info whit clicking to tab »Forget Your Password?«.

If you had lost your Contactless card you have to go personal to Subsidized Student Nutrition office, (bring along personal document with a photo), clerk will deactivate your old Contactless card, and will order a new one for you. You again need to wait 5 working days for new Contactless card and unfortunately you can not use Subsidized Student Nutrition in this period. you need to go in the same office of Student Subsidized Nutrition (SŠP) where you already have been registered to system, or by arrangement. When you get the your card, you can normaly use Subsidized Student Nutriotion which as a student belongs to you.

If you change your personal data (name, surname, ...) you have to personal go to any Student Subsidized Nutrition office, and a clerk will enter new personal data into database system. You have to bring along proof for changin personal data.

If you chage your email address, which you had entered on the first registration to Student Subsidized Nutrition system, you have to go personal (bring along personal document with a photo) to Student Subsidized Nutrition office, then a clerk will change your email in database system.

If you keep the same phone number, which is on the point of Subsidized Student Nutrition registered in the system of subsidized student nutrition, changing the operator (or SIM card) does not affect on the identification at using subsidies and not have to change anything, because, the using of subsidies is linked to the phone number. However, if with the changing operator also changing the existing phone number, you have to re-present at one of the offices of the SSN, where the clerk will registen new phone number in the system of subsidized student nutrition.

If you are changing your phone number (the system is linked to the SIM card), with which you are registered in the system of subsidized student nutrition, you have to re-present personal each of the offices of subsidized student nutrition , where the clerk will register register a new phone number (which can be used to continue to confirm your identify when you are using subsidies). However, if you are changing just a phone, it does not affect your identification and you can continue normal use of subsidy, which belogns you as a student.

If at registering in the system of subsidized student nutrition to the website you have made any by recording the incorrect data, you need to present personal each of the offices of subsidized student nutrition , where a clerk will correct your wrong personal data. You have to bring along with you certificate of student status for the current academic year, personal document with photo and phone or Non-Contact chip card.

You can use Subsidized Student Nutrition every day only between 07:00 and 22:00.

Based on data exchange with the Ministry, we are sorry to inform you that you are not entitled to subsidized student meals (SSM).

Definition of the beneficiary:
»Beneficiaries of subsidized student meals are all persons with the student status who are studying at higher vocational colleges and higher education institutions in the Republic of Slovenia and are not in full-time employment or registered job seekers, do not perform economic, professional or agricultural activities or managerial functions as the sole or main occupation in accordance with relevant regulations for health care and health insurance and are not recipients of a pension, excluding recipients of a survivor's pension. Beneficiaries of subsidized student meals are also all students of foreign universities in the Republic of Slovenia which are studying within international exchange programs. They are subject to the same conditions as students studying at higher vocational colleges and higher education institutions in the Republic of Slovenia.« 

Most probable reasons for your block are following: 
1.    Subsidized student meal system has updated incorrect EMŠO (Personal Identification Number). You can inquire regarding EMŠO at:
-    Higher education institution or higher vocational collage 
-    Administrative units: 
http://www.upravneenote.gov.si 
2.    You are not enrolled in international exchange study programme. Relevant list of exchange programs can be checked at: http://www.mizs.gov.si/fileadmin/mizs.gov.si/pageuploads/Visoko_solstvo/eVS/Obvestila/Navodila_-_mednarodne_izmenjave_201_P.pdf  
3.    You are not enrolled in accredited study program, under Slovenian legislation. Relevant list of accredited programs can be checked at:
- Registry of higher education institutions and study programmes: http://www.nakvis.si/sl-SI/Content/Details/46  
- Registry of higher vocational collages and programmes: https://paka3.mss.edus.si/registriweb/Seznam1.aspx?Seznam=5040-enote

For any further information please visit the closest SSM office (SŠP Points):
-    Ljubljana: Točka ŠOU v Ljubljani Kampus (International Office or SSM office), Pivovarniška ulica 6, 1000 Ljubljana
-    Maribor: Točka ŠOUM Gosposvetska, Gosposvetska cesta 86, 2000 Maribor
-    Koper: Točka ŠOUP, Čevljarska ulica 27, 6000 Koper/Capodistria

The Student Meal App for Android and iOS is the official application of the Slovenian Student Union which offers:
- a list of all restaurants where subsidized student meals may be used; with the possibility to add search filters (in alphabetical order, by address, price, delivery …),
- working hours of the restaurants,
- values of meals and additional charges,
- restaurants may be added to favorites,
- a list of all student meal offices where everything concerning subsidized student
meals may be arranged,
- frequently asked questions and answers,
- technical contact and troubleshooting support,
- news.
You can get all useful information about subsidized student meals.

With this app you can also use your subsidies!

The device is automatically locked because of security reasons or potential misuse. The system allows for the use of only one device. Please send an e-mail to prehrana@studentska-org.si with the number of the device with which you would like to use the student meal system in the future, in order to get it unblocked. You can find the number under the "Pomoč in podpora" tab - "O aplikaciji".

For mobile users with the Android operating system, we have enabled a new option to use subsidies with the contactless NFC technology. In the settings of application “Študentska prehrana”, enable NFC option by choosing the “NFC identification”.

In the case of using NFC, mobile device must be differently attached to a terminal. More at https://www.studentska-prehrana.si/Content/img/IdentifikacijaNovTerminal.jpg and in the https://www.youtube.com/watch?v=elP1bnKOsYM.

If you have any questions, please contact the above contacts or send an email to   prehrana@studentska-org.si

For questions in connection with the advertising, send an email to   oglasevanje.prehrana@studentska-org.si

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